SMS Terms
Date of Last Revision: September 2026
Our SMS Program
FieldFlō may send you text messages (SMS/MMS) related to:
- Support & Onboarding — updates on open support cases, onboarding progress, and account setup
- Account Management — renewal reminders, proactive outreach from your account manager, and answers to your questions
- Sales — requested materials, meeting scheduling, and responses to your questions as a prospective customer
FieldFlō does not send text messages for cold outreach without prior contact by phone or email.
A single consent covers all of the purposes above. When you agree to receive text messages from FieldFlō, that consent applies to Support & Onboarding, Account Management, and Sales communications alike — you will not be asked to opt in separately for each. Because of this, you may receive messages from different FieldFlō teams, sent from different phone numbers, depending on where you are in your relationship with us (for example, a Sales representative before you become a customer, and your Account Manager or our Support team afterward).
Consent
You will only receive text messages from FieldFlō if you have agreed to receive them. We collect this consent in one of the following ways:
- Checking a consent box on a FieldFlō web form
- Verbally agreeing during a phone call with a FieldFlō representative
- Agreeing to SMS communications as part of a signed service agreement with FieldFlō
You may withdraw your consent at any time (see Opting Out below).
Message Frequency
Message frequency varies depending on your relationship with FieldFlō and the nature of your inquiry or account activity. You will not receive a fixed number of messages per week or month.
Cost
Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan.
Opting Out
You can opt out of receiving text messages from FieldFlō at any time by replying STOP to any message. After you opt out, you will receive one final confirmation message, and no further messages will be sent unless you opt back in.
Reply HELP at any time for assistance, or contact us at +1 (888) 343-5335.
Your Privacy
We do not sell or share SMS consent or personal information collected via SMS with third parties for marketing purposes. For more information on how we collect, use, and protect your information, see our full Privacy Policy.
Supported Carriers
Our messaging is supported by major US and Canadian wireless carriers. Carriers are not liable for delayed or undelivered messages.
Contact Us
If you have questions about our SMS program, contact us at support@fieldflo.com or +1 (888) 343-5335.